Helping you map out the path ahead.
As a small business owner – you’re already juggling way to many things. Chances are, the more you grow, the more you take on- even when you have a team. Leaving you overwhelmed and overworked.
That’s where I come in.
Hi I’m Veronica!
Growing up in Los Angeles, I watched my dad build his businesses in the automotive parts industry.
I experienced first hand seeing the ups and downs a small business owner faces, the challenges of growing a business.
At 16 I started helping in my dad’s business – going to client to pick up and deliver equipment, and to collect payments. It was really tough for them to say no when a teenager came to collect payments!
I didn’t know it back then.. but that started me on a journey of learning how different businesses operate from one-person operations to big companies with special departments for accounts and deliverables.
I stepped away after a while wanting to make a name for myself and experience more of the business world.
I worked in the Insurance industry for a few years. I started at the bottom of the ladder as a receptionist and worked my way up fast!
I moved into the world of equipment finance, wearing many hats – Customer Service, Transaction Coordinator.. right up to Senior Finance Administrator.
I had an invitation graphic design business I built and sold. Then, I had a virtual assistant freelance business working with small businesses, helping them set up their online operations teams and training them to lead them.
Yes, lots of titles and industries, I know!
What I really did behind those jobs was that I helped document and streamline operations, help support and build internal teams, worked with external client interactions and managed overall financing transactions for businesses.
I learned first hand the real world, business operations practical stuff businesses need- behind the scene.
Though yes, along the way I also picked up the degrees to back up my expertise and help my clients better – a bachelor’s in Organizational Management, a degree in Behavioral Science and in Grad School for my MBA. They gave me the educational background to implement the experience I have learned.
With my company’s help get the support you need by building a higher level of performance – for you, your team, your operations.
Today I bring almost 2 decades of experience combined with education, I can support you in:
Team Strengthening and Building
Building a team is not just about hiring the first person that you like on paper. It is about finding the right people that will work best for your business and you, which is different for everyone.
Leadership Training
Once you hire a team, learn how to lead them so they can handle the day to day operations for you. Yes, this involves supporting your team leader, learning to be a mentor to them and learning to let go.
Operations Streamlining
A high performing team needs to know what to do and how to do it efficiently. Get support in creating an organized system they can follow, be more productive and efficient.